Customer Service (Retail Voice Account)

JO 15605 | Customer Service Representative (Retail Voice Account)

Job Status: Full-time (40 hours/week)
Potential Work Schedule:
CSR 1: 8pm-5am Monday to Friday, Manila Time
CSR 2: 5am-2pm Sunday to Thursday, Manila Time
**During training and onboarding: 9pm-6am Monday to Friday, Manila Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

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We are seeking a Customer Service Representative to join our team and provide exceptional support to our customers. This role involves handling phone inquiries, managing customer support tickets, offering product advice, and processing returns and exchanges in accordance with company policies.

Customer Service Tasks

1. Answering Phone Calls

• Greet customers professionally and courteously.

• Listen actively to customer inquiries or issues.

• Provide accurate information regarding products, orders, returns, and policies.

• Escalate complex issues to the appropriate department when necessary.

• Document call details in the customer support system.

2. Working Customer Support Tickets

• Review and respond to customer inquiries via email, chat, or support portal.

• Provide resolutions following company guidelines.

• Close resolved tickets and update customers on the resolution.

3. Providing Product Information and Advice

• Assist customers in choosing the right products based on their needs.

• Educate customers about product features, benefits, and usage.

• Offer alternative or substitute products when necessary.

• Address common concerns such as product compatibility, application, and safety.

4. Handling Returns and Exchanges

• Guide customers through the return and exchange process per company policy.

• Verify return eligibility (e.g., timeframe, product condition).

• Issue return labels if applicable.

• Process refunds, replacements, or store credits as needed.

• Update internal records and inform customers of the outcome.

Qualifications

• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with customer service software and ticketing systems.
• Knowledge of the company’s products and policies (training provided).
• A positive attitude and a commitment to excellent service.

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Sales Representative

JO 15608 | Sales Representative for AU Insulation and Thermal Solution Suppliers

Position Type: Full Time / 40 hours per week
Work Hours: 10:00 AM to 7:00 PM AEST (Australian Eastern Standard Time), which is equivalent to 8:00 AM to 5:00 PM PHT (Philippine Time)

Department: Sales
 
Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Job Overview
We are looking for a detail-oriented and proactive Sales Representative to join our team. The ideal candidate will have excellent communication skills and a solid understanding of the construction industry. This role involves making calls related to retrofitting houses with new insulation, as well as handling inquiries for new builds and communicating with builders. You will be responsible for tracking job status and following up to ensure projects proceed smoothly. A strong team player, you will manage tasks efficiently and collaborate effectively with colleagues.


Key Responsibilities:

• Manage sales-related tasks to support daily operations efficiently.
• Utilize CRM systems for accurate data entry, task management, and outbound calls.
• Collaborate with team members to optimize processes and improve productivity.
• Communicate clearly with internal stakeholders and external partners.
• Take ownership of assigned tasks, ensuring timely and accurate completion.

Qualifications

• Proven experience in a sales role or similar position.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong organizational skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively within a team environment.
• Demonstrated accountability and reliability in task management.

 
If you are a motivated individual with a passion for sales and a background in construction, we encourage you to apply. Join us in delivering exceptional insulation solutions and contributing to our commitment to sustainability and excellence.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

BOQ Surveyor – Industrial Construction

Role: JO 15585 | BOQ Surveyor
Full time: Weekdays (40hours/week)
Working Time Schedule: 8:00am - 5:00pm AEDT NSW | 6:00am - 3:00pm Philippine Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.

• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.

• Competitive and negotiable compensation (depending on skill level & experience)

• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

About the Role:

Our client is a privately owned, Sydney-based commercial construction company delivering high-quality projects across NSW and VIC. Specializing in education, corporate, retail, aged care/retirement living, industrial, and government projects valued at $15M+, they have built a strong reputation for quality, innovation, and reliability. With offices in Sydney and Melbourne, their business is experiencing significant yet controlled growth.

We pride ourselves on providing cost-effective construction solutions through meticulous planning, expertise, and dependable service.

The Opportunity:

We are seeking a detail-oriented and experienced BOQ Surveyor to join our team in a full-time remote role. This position is crucial in supporting the industrial construction projects by delivering precise take-offs, cost estimations, and collaborating closely with their estimators throughout the tendering phase.

Key Responsibilities:

• Perform detailed quantity take-offs from drawings and specifications.
• Prepare comprehensive Bills of Quantities (BOQs) to support accurate cost estimation and tender submissions.
• Conduct markups and highlight key specifications from plans, engineering documents, and construction standards.
• Assist with estimating tasks as needed to support project accuracy.
• Identify and prepare RFI's
• Collaborate with senior estimators to ensure thorough and precise project assessments.
• Interpret commercial and industrial construction plans and engineering documentation effectively.
• Ensure strict adherence to Australian construction practices, codes, and industry standards.

Requirements:

• Minimum of 3 years of industrial (non-residential) construction experience in Australia.
• At least 5 years of experience in a BOQ Surveyor or Estimator role.
• Strong Proficiency in CostX software is essential.
• Strong knowledge of Australian building standards, codes, and regulations.
• Excellent English communication skills, both written and verbal.
• Bachelor’s degree in Civil Engineering or related field preferred

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Legal Virtual Assistant

Employment Type: Full-time
Schedule: 9 AM - 7 PM UK time

A bridging finance company, which is expanding, is looking for a positive, committed, and highly motivated individual to take on the role of Receptionist/Administrator/PA.

The responsibilities will include:

• Be the First Point of Contact: Act as the friendly and professional face of the company (and associated businesses) across all communication channels—phone, email, and mail.
• Document Management: Support the team by drafting and amending legal documents, including contract templates.
• Office Administration: Answer calls, manage calendars, coordinate mail, and handle general administrative tasks with precision.
• Meeting Coordination: Organise and support internal and external meetings as needed.
• Team Support: Provide flexible PA-level support to senior team members, helping ensure smooth day-to-day operations.

You must be comfortable in a fast-paced work environment and be committed to delivering the highest possible standards of customer service. We are looking for someone warm but professional.

Essential Skills:

• Strong Organizational Skills – You're methodical and thrive on structure.
• Professional yet Personable – Warm, approachable, and always polished in appearance and communication.
• Detail-Oriented – You pride yourself on catching the small things that make a big difference.
• Excellent English Skills – Both written and spoken.
• Self-Starter – Proactive and able to manage your own workload without hand-holding.
• Tech-Savvy – Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
• Multi-Tasker Extraordinaire – Able to juggle tasks, meet deadlines, and stay calm under pressure.
• Business-Savvy – Business development insight is a big plus.

Requirement:

• A first-class undergraduate or master’s degree in Law, Economics, Business, Finance, or similar.
• Ideally, 1–2 years’ prior office experience in a similar administrative, legal, or front-of-house role.
• A strong desire to grow with the company and contribute to its ongoing success.

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Bookkeeper

JO 15527 | Bookkeeper for AU Digital Advertising Company

Job Type: Part-time (2.5 days per week)
Working Hours: Monday to Tuesday 9am to 5.30 pm; Wednesday 9am to 1pm Melbourne time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Responsibilities:

Compliance

• Australian payroll and other payroll compliance activities (payroll tax, superannuation, updating of leave entitlement worksheets)
• Preparing of quarterly BAS
• Taking part in half-year and annual audits by furnishing the requirements of the auditors

Billing

• Ownership of billing of 2 key business streams of the company.
• Preparation of billing reports and issuing of monthly invoices
• Following up on overdue payments and resolve any outstanding issues 
• Weekly AR ageing reporting
• Carrying out other aniciallary tasks relating to billing

Cash management and reconciliations - to be carried out on a weekly basis

• Cash flow report
• Bank reconciliations
• Credit card reconciliations

Accounts Payable & Treasury

• Manage AP invoicing process
• Handle email queries related to AP and staff expenses
• Set up and manage vendor accounts
• Process payments and funds transfers
• Providing periodic AP outflow payment forecast for cash flow planning

Also assist in other ad-hoc tasks as and when required.

Qualifications & Skills:

• 1-2 years of experience in a similar role
• Working knowledge of accounting software - The client uses MYOB advanced.
• Ability to meet deadlines, especially for month-end and audit-related tasks
• Excellent attention to detail and accuracy
• Strong communication skills
• Intermediate MS excel skiils

Nice to Have:

• Certificate in Bookkeeping or Accounting (or equivalent experience)
• Prior experience in an Australian company

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Graphic Designer

Employment type: Part-time
Schedule: Anytime between 9 AM - 5 PM CST (11 PM - 7 AM PH time), Monday - Friday

Why choose Remote Staff?

100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
Competitive and negotiable compensation (depending on skill level & experience).**

Overview:
A growing marketing agency serving clients in the oil & gas industry, is seeking a talented part-time Graphic Designer to join our team. The ideal candidate will have a strong portfolio, excellent communication skills, and the ability to work efficiently under tight deadlines.

This role focuses on creating visually engaging materials such as pitch decks, social media graphics, and client-facing content. Experience in industries such as oil & gas or real estate is preferred but not required.

Key Responsibilities:

• Design and create pitch decks, social media graphics, and other marketing materials to support client projects.
• Collaborate with the team to ensure all visuals align with client brand guidelines.
• Use tools such as Adobe Illustrator, Photoshop, and Canva to deliver high-quality designs or other software tools applicable.
• Ensure timely delivery of projects while maintaining high standards of design and creativity.
• Adapt designs to various industries, particularly oil & gas and real estate, where necessary.

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Qualifications:

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop) and Canva.
• Strong portfolio showcasing a variety of design styles and professional-level work.
• Excellent speed and efficiency in completing projects.
• Strong communication skills to coordinate with the team and understand client needs.
• Experience in designing for diverse industries (preferred).
• Ability to work independently while meeting deadlines.

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Bookkeeper - Xero Experience

Role: JO 15594 | Bookkeeper - Xero Experience 
Part time: Weekdays (20hours/week)
Working Time Schedule: 8:00am - 12:00pm AEDT NSW | 6:00am - 10:00am Philippine Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.

• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.

• Competitive and negotiable compensation (depending on skill level & experience)

• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

About the Role:

Our client, a growing company in the civil construction industry, is seeking an experienced Bookkeeper to join their finance team. This role is ideal for someone who can independently manage bookkeeping tasks and provide light administrative support when required.

As the business scales, maintaining accurate and timely financial records is critical. You’ll work closely with their CFO to ensure all financial data is up-to-date, accurate, and compliant with Australian standards.

Key Responsibilities:

Inbox Management:

• Monitor and manage the dedicated accounts inbox
• Respond to queries from suppliers regarding invoices and bills

Document Management:

• Upload and categorize receipts and invoices to HubDoc

• Push financial documents from HubDoc into Xero

Bank & Credit Card Reconciliation:

• Weekly reconciliation of four accounts (2 bank, 2 credit cards)

• Escalate uncoded statement lines to CFO or business owner when necessary.

Receipt and Invoice Follow-up:

• Chase staff for missing receipts and incomplete invoice data

Project Management Admin Support:

• Assist in managing tasks via monday.com (e.g. checking if photos from completed projects are uploaded)
• Liaise with staff to ensure documentation requirements are met before invoicing

Compliance Support:

• Ensure bookkeeping entries align with GST coding and Australian compliance
• Support monthly BAS preparation (due by the 18th of each month), though lodgment will be handled by the CFO

Requirements:

• 4+ years of bookkeeping experience.
• Proven experience working with Australian clients and understanding of Australian tax and GST standards.
• Strong proficiency in Xero and HubDoc.
• Familiarity with monday.com or similar project management software (preferred, not required).
• Excellent attention to detail and follow-through.
• Strong communication skills, especially in dealing with suppliers and internal team members.
• Ability to work independently and proactively.
• Comfortable working in a remote team environment.

 

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Admin Assistant – Property Management Support

Role: JO 15583 | Admin Assistant – Property Management Support
Full time: Weekdays (40hours/week)
Working Time Schedule: 9:00am - 6:00pm AEDT NSW | 6:00am - 3:00pm Philippine Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.

• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.

• Competitive and negotiable compensation (depending on skill level & experience)

• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

About the Role:

Our client is seeking a highly organized and proactive Admin Assistant to support their growing property management team. This remote role is ideal for someone with prior real estate admin experience who can assist with forms, basic accounting tasks, phone inquiries, and internal coordination across property listings, tenant communications, and leasing documentation.

Key Responsibilities:

• Provide administrative support to on-ground property managers
• Prepare and update leasing, rental, and tenant documentation
• Enter and allocate payments (rents, holding deposits, etc.) to properties
• Receive and forward incoming phone inquiries and reception calls
• Maintain accurate data entry across internal systems and CRM
• Support the team with scheduling, compliance forms, and tenant records
• Collaborate with the team using WhatsApp, Teams, and email for task coordination

Skills & Requirements:

• At least 1 year of experience in real estate administration (preferred)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong communication and English comprehension skills
• Experience with PropertyTree and RentFinder/Inspection Apps is highly regarded
• Detail-oriented with strong time management and multitasking abilities
• Ability to work independently and collaboratively within a remote setup
• Comfortable with handling basic client-facing phone calls

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Accountant – Bookkeeping & Project Costing

Role: JO 15584 | Accountant – Bookkeeping & Project Costing
Full time: Weekdays (40hours/week)
Working Time Schedule: 9:00am - 6:00pm AEDT NSW | 6:00am - 3:00pm Philippine Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.

• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.

• Competitive and negotiable compensation (depending on skill level & experience)

• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

About the Role:

Our client is looking for a Accountant to handle day-to-day bookkeeping, accounts payable/receivable, and project-based cost reporting for their real estate and construction businesses. This role requires strong attention to detail, excellent data entry skills, and the ability to handle cost tracking across multiple ongoing projects.

Key Responsibilities:

• Manage Accounts Payable & Receivable
• Enter financial data into Xero and internal CRM systems
• Prepare and maintain project costing spreadsheets
• Generate reports on project spend, cash flow, and invoice status
• Issue and reconcile client invoices, match payments
• Assist with basic administrative finance tasks when needed
• Support with general bookkeeping and financial documentation
• Communicate with Maddison and the Director for financial insights and updates

Skills & Requirements:

• At least 2 years of relevant experience in accounting or bookkeeping
• Proficient in Xero Accounting Software
• Advanced Microsoft Excel skills (project costing, pivot tables, formulas)
• High attention to accuracy in data entry and financial reconciliation
• Experience in construction or real estate accounting is a plus
• Knowledge of Australian accounting principles (e.g. GST, BAS) is an advantage
• Ability to work independently and manage competing deadlines

What We’re Looking For:

• A proactive and detail-focused individual
• Able to work across multiple business entities/projects
• Someone who can grow with the business and assist with higher-level financial reporting over time

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Recruiter

JO 15588 | Recruiter for AU Recruitment Agency

Job Status: Full time ( 40 hours/week)
Work Schedule: Monday to Friday 8:30 AM - 5PM AEST (6:30AM-3PM MNL time)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities

• Proactively source passive candidates, primarily through LinkedIn Recruiter and Juicebox
• Engage and qualify candidates over the phone
• Conduct in-depth phone interviews (20–30 mins) to assess experience, motivation, and communication skills
• Prepare detailed shortlists and send qualified candidates to the founders
• Update internal trackers using Google Sheets and JobAdder
• Use sound judgment to identify candidates who may be suitable for future roles, even if not a current match
• Work collaboratively with the founding team and be comfortable working with minimal supervision

Qualifications

• Recruitment experience required – agency or internal
• Strong phone communication skills – must be confident, articulate, and engaging over the phone
• High attention to detail in screening, shortlisting, and documenting candidate information
• Proactive, results-oriented, and self-motivated – not a passive task-taker
• Familiarity with sourcing tools like LinkedIn Recruiter and Juicebox
• Tech-savvy and comfortable using tools such as Google Sheets, Slack, JobAdder, and email
• Able to work independently and manage changing priorities in a dynamic environment
• Willingness to learn and grow with the team

Nice to Have

• Prior experience recruiting in logistics industry experience
• Client coordination or client-facing recruitment experience

Career Growth and Opportunities

• Client-facing potential: Once trust is established, you’ll liaise directly with clients via email—coordinating interviews and providing updates.
• Increased responsibility: Opportunity to manage more roles and take ownership of the recruitment process over time.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.
  View Job

Executive and Personal Assistant to the CEO

JO 15597 | Executive and Personal Assistant to the CEO
Status: Full-time
Shift hours: 6:00AM - 3:00PM (Philippines)
 

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 17 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

About The Client:

They are an Australian-based brand development and product sourcing company. Their service offers premium innovation of products through manufacturing excellence, nutrition expertise, trusted brands, and passionate people.


Position Overview:

We are seeking a dynamic, resourceful, and highly organized Executive and Personal Assistant to support the CEO of their medium-sized business. As an extension of the CEO, you will play a vital role in managing day-to-day activities, ensuring smooth operations, and enabling the CEO to focus on strategic priorities. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and possess a proactive, problem-solving mindset.

Key Responsibilities:
Calendar and Schedule Management:

• Coordinate and manage the CEO’s calendar, ensuring all appointments, meetings, and commitments are organized effectively.
• Anticipate scheduling conflicts and proactively resolve them.
• Prioritize tasks and optimize time management for the CEO.

• Monitor and manage the CEO’s email inbox, ensuring timely responses and prioritization of critical communications.
• Draft, proofread, and send correspondence on behalf of the CEO.
• Act as the primary point of contact between the CEO and internal/external stakeholders.

• Plan and coordinate domestic and international travel, including flights, accommodations, transportation, and itineraries.
• Anticipate potential travel disruptions and provide contingency plans.

• Stay informed on all projects and issues being managed by the CEO, ensuring deadlines and deliverables are met.
• Serve as a liaison between the CEO and various teams, maintaining seamless communication and alignment.

• Make phone calls, schedule appointments, and handle administrative tasks as needed.
• Prepare reports, presentations, and documents for meetings.
• Maintain confidentiality of sensitive information at all times.

Qualifications and Skills:

• Experience: Prior experience as an executive or personal assistant, preferably supporting a senior executive or CEO in a similar role.
• Attention to Detail: A meticulous approach to tasks, ensuring nothing slips through the cracks.
• Problem-Solving: The ability to think critically, adapt to changing circumstances, and find solutions independently.
• Communication Skills: Strong written and verbal communication skills, with a professional and approachable demeanor.
• Organization: Exceptional ability to manage multiple priorities and deadlines.
• Proactivity: A self-starter who anticipates needs and takes initiative without waiting for direction.
• Resilience: Comfortable with making mistakes, learning quickly, and maintaining composure under pressure.
• Technology Proficiency: Familiarity with productivity tools such as Microsoft Office, Google Workspace, and scheduling software.

Preferred Qualifications:

• Experience working in a similar role within a medium to large organization.
• Familiarity with managing complex projects and coordinating across diverse teams.

Personal Attributes:

• Dynamic and energetic, capable of keeping up with the fast-paced demands of the CEO’s role.
• Reliable and trustworthy, with the ability to handle sensitive information with discretion.
• A quick learner who embraces challenges and thrives in a collaborative environment.

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Project Management and Research Assistant

JO 15592 | Project Management and Research Assistant

Job Status: Full time ( 40 hours/week)
Work Schedule: Monday to Friday 9:00 PM - 6:00 AM Manila Time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Company Overview:
We are an innovative experiential agency specializing in creating bespoke experiences for high-net-worth clients. Operating with a lean, high-performing team, we thrive on delivering exceptional results while maintaining a culture that values work-life balance. Our CEO is seeking an exceptional Assistant who embodies professionalism, adaptability, and creativity to help streamline operations and maximize productivity.

Position Overview:
The Assistant will serve as the right hand to the CEO, providing comprehensive administrative, operational, and personal support. This role is ideal for a proactive, detail-oriented individual who thrives in a fast-paced, entrepreneurial environment. The ideal candidate is a confident communicator, master multitasker, and thrives on bringing structure to a dynamic environment.

Key Responsibilities:

1. Project Management & Research (main role)

   • Track and follow up on tasks, projects, and deliverables, ensuring deadlines are met internally
   • Assist in coordinating agency adhoc needs and projects 
   • Maintain organizational systems for files, records, and other business documentation.

2. Administrative Support (minimal)

   • Manage and optimize the CEO’s calendar, ensuring alignment with priorities and commitments.
   • Handle all correspondence, including emails and calls, with utmost professionalism and discretion.
   • Coordinate and prepare materials for meetings, presentations, and events.

3. Event and Travel Coordination:

   • Plan and arrange domestic and international travel, ensuring seamless itineraries.
   • Organize logistics for client and internal events, including sourcing vendors and venues.

4. Client and Team Liaison:

   • Serve as a key point of contact in some emails with high-net-worth clients, providing white-glove service.
   • Act as a bridge between the CEO and team, ensuring smooth communication and workflow - really protecting the CEO's calendar and time 

5. Personal Assistance:

   • Handle personal tasks as needed to support the CEO’s work-life balance.
   • Manage household vendors, appointments, and personal travel.

6. Business Development Support:

• • Assist in drafting client proposals, presentations, and pitches.
  • Manage follow-ups and communications with prospective clients, ensuring timely responses.
  • Maintain and organize a CRM system when we have one or client tracking database to support business growth efforts.
  • Research and identify potential high-net-worth clients and partnership opportunities.

Qualifications:

• Experience: Minimum 5 years as an Assistant, preferably supporting a CEO or entrepreneur in a creative or high-profile industry.
• Skills:
  • Exceptional organizational skills with a meticulous attention to detail.
  • Advanced proficiency in Google Admin (Sheets, Slides, Calendar), Slack, Quickbooks and other CRM tools
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality and exercise discretion.
• Personal Traits:
  • Proactive problem solver with a "no task too small" mentality.
  • Flexible and adaptable to changing priorities and environments.
  • Calm under pressure and capable of making decisions independently.

View Job

Quantity Surveyor

JO 15593 | Quantity Surveyor

Status: Full-Time (40 hours/week)
Schedule: 6:00 AM to 3:00 PM Philippine Standard Time (Mon-Fri)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)

About the client:
For two decades, the client has been at the forefront of delivering comprehensive safety solutions to its customers in QLD and Northern NSW. As a one-stop shop, the company is committed to understanding unique challenges and tailoring solutions to ensure the safety of the business facilities.

Role Overview:
In this role, you will be instrumental in the planning and financial oversight of projects, ensuring cost efficiency and accurate material forecasting. You will work closely with clients, site managers, project managers, and engineers to prepare cost estimates, budgets, and necessary documentation. Your expertise in quantity surveying and cost planning will contribute to the smooth execution of safety-focused construction projects.

Key Responsibilities:

• Prepare and forecast the cost of the different materials needed for the project
• Liaise with the client and other construction professionals, such as site managers, project managers, and site engineers
• Prepare estimates, quantities, prices, costing for project: 
• (Measuring quantities for variations, Estimate the quantity and costs of materials, Set budgets for payments, inventory needs, and materials)
• Prepare contracts and documents (Quantity Take-off and preparing Bills of Quantities)

Qualifications and Skills Required for the Role:

• At least 2-3 years of experience as a Quantity Surveyor
• Understanding of engineering science and technology, Knowledge of building and construction
• Ability to read/interpret drawings.
• Excellent attention to detail and Analytical thinking skills
• Ability to use appropriate software and technology e.g. MS Office - Excel; Bluebeam

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Sales Development Representative – Appointment Setter

Job Role: Sales Development Representative – Appointment Setter

Status: Remote | Part-Time (32 hours/week)
Schedule: Tue to Thurs | 9:00 AM – 6:00 PM Melbourne Australia  | Mon & Fri 1:00 PM – 5:00 PM Melbourne Time


Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience

Role Objective:

To drive qualified first meetings with Health, Safety & Environment (HSE) Directors and Managers in large enterprises across APAC, with future expansion into Europe and the USA. The role focuses on outbound prospecting and appointment setting to generate high-value sales opportunities in the industrial safety, training, compliance, or eLearning sectors.

Job Responsibilities:

• Conduct outbound prospecting via phone, email, and LinkedIn to set up qualified meetings with HSE decision-makers.
• Use provided contact lists and CRM tools (ZoomInfo initially, Apollo CRM in future) to manage leads and outreach workflows.
• Qualify leads and schedule meetings based on client criteria.
• Maintain detailed records of outreach activities, call outcomes, and appointments booked.
• Collaborate with sales and marketing teams to refine outreach strategies and messaging.
• Prepare and submit weekly reports on outreach efforts, appointment metrics, and overall performance.
• Follow up on leads consistently to ensure timely and productive communication.
• Work independently, delivering consistent and high-quality results.

Job Qualifications:

• Proven experience in outbound sales, lead generation, or appointment setting—
• Background in industrial safety, corporate training, compliance, or eLearning industries is an advantage
• Strong English communication skills (verbal and written), with the confidence to speak to senior stakeholders over the phone.
• Results-driven, proactive, and resilient—comfortable with cold outreach and sales targets.
• Familiarity with LinkedIn outreach, email marketing tools, and CRM platforms such as ZoomInfo or Apollo.
• Experience engaging with the Australia/New Zealand market is highly preferred.
• Able to work independently in a remote setup while meeting performance KPIs.
• Strong organizational and reporting skills with attention to detail.

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Senior PHP Developer

Status: Full-time
Work Hours: 9:00 AM - 6:00 PM AEST
 

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 17 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

About The Client:

Our Client is a dynamic and innovative digital marketing agency known for its commitment to delivering exceptional results. We are seeking a dedicated Content Writer/Assistant to join our team and contribute to our mission of optimising online content for maximum impact.

About The Role:

We are looking for an experienced Senior PHP Developer to join our team and help bring our custom-built application to life. The project is already halfway completed, and we need someone who can seamlessly integrate into the team, take ownership of key backend functionalities, and drive development forward.

Key Responsibilities:

• Develop and maintain a custom PHP-based application, primarily using vanilla PHP with a custom framework.
• Work with MariaDB 10.6+, optimising queries and database interactions for performance and scalability.
• Implement and maintain Stripe payment integrations, handling subscriptions, one-time payments, and refunds.
• Develop and manage cron jobs for scheduled tasks such as automated emails, data processing, and system maintenance.
• Work with JSON-based APIs for data exchange and third-party integrations.
• Develop and manage email handling systems, including transactional and notification emails.
• Utilise jQuery and other JavaScript libraries for dynamic content updates and frontend interactions.
• Collaborate with the frontend team using Figma for UI structure and layout references.
• Use Git for version control, including push, pull, branching, and proper versioning best practices.
• Communicate effectively with the team via Discord and manage development tasks through Trello.

Requirements:

• 5+ years of PHP development experience, with strong proficiency in vanilla PHP.
• Familiarity with Cursor.ai editor for efficient coding and workflow.
• Strong understanding of MariaDB 10.6+, query optimisation, and database schema design.
• Experience integrating and managing Stripe payments within applications.
• Expertise in cron jobs for automation and scheduled processes.
• Hands-on experience with JSON data structures and API integrations.
• Proficiency in email handling, including sending, receiving, and processing emails programmatically.
• Strong skills in jQuery and other JavaScript libraries.
• Solid experience with Git, including best practices for team collaboration and versioning.
• Ability to work in a team environment, collaborating with another developer to complete the project.
• Experience using Figma for design reference and Trello for task management.
• Comfortable working in an agile, fast-paced environment and managing multiple development tasks.

Nice to Have:

• Experience working with custom PHP frameworks.
• Knowledge of Docker or containerized development environments.
• Understanding of security best practices for backend development.
• Familiarity with modern frontend frameworks, even if primarily backend-focused.

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Customer Support Specialist (Email & Chat Support)

Status: Full-time (40 hours per week)
Work hours: 9:00 AM to 5:00 PM AEDT/AEST and 3:00 PM to 11:00 PM AEDT/AEST (6:00 AM to 2:00 PM PHT and 12:00 PM to 8:00 PM PHT and 10PM to 6AM PHT)

About The Client

Our client is an innovative healthcare technology company specializing in AI-driven solutions for clinicians. They provide a cutting-edge transcription tool that enhances efficiency in medical documentation, serving healthcare professionals across the UK, Australia, and the USA. As they continue to grow, they are looking to build a dedicated customer support team to enhance their user experience and streamline operations.

Key Responsibilities:

• Handle customer inquiries via email and chat using Intercom.
• Provide product-specific support, ensuring accurate and helpful responses.
• Troubleshoot technical issues and escalate complex queries to internal teams.
• Analyze support trends to improve the knowledge base and AI responses.
• Collaborate with internal stakeholders to ensure up-to-date support documentation.
• Monitor customer interactions and contribute to process improvements.
• Maintain detailed customer interaction logs and update the CRM.
• Uphold company values and customer service principles in all interactions.

Requirements:

• 1+ year of experience in customer support, preferably in healthcare tech.
• Bachelor level degree in Health Science, or Mathematics would be advantageous
• Strong written communication skills for email and chat-based support.
• Problem-solving and analytical mindset—ability to identify patterns in support requests and optimize responses.
• Comfortable working with AI-driven support tools and updating knowledge bases.
• Familiarity with Intercom, Notion, and CRM tools is an advantage.
• Technically savvy, able to understand and troubleshoot basic AI-related queries.
• Ability to work independently and manage time effectively.
• Prior experience in health tech, SaaS, or AI-driven platforms is a plus.

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Team Lead

Status: Full-time (40 hours per week)
Work hours: TBD

About The Client

Our client is an innovative healthcare technology company specializing in AI-driven solutions for clinicians. They provide a cutting-edge transcription tool that enhances efficiency in medical documentation, serving healthcare professionals across the UK, Australia, and the USA. As they continue to grow, they are looking to build a dedicated customer support team to enhance their user experience and streamline operations.

Key Responsibilities

• Lead by Example: Provide hands-on customer support and maintain high personal performance across key metrics like response time and customer satisfaction.

• Team Support & Coaching: Act as the go-to person for a team of 5-6 support specialists. Identify blockages, guide performance improvement, and help them grow.

• Culture Champion: Bring energy and positivity to the team. Foster an inclusive, fun, and safe environment for everyone to thrive.

• Stakeholder Communication: Serve as the voice of the support team in cross-functional settings. Summarize team performance and feedback in end-of-day reports.

• Run the Rhythm: Facilitate daily standups and weekly check-ins. Collaborate with other departments like technical support, customer success, and clinical teams.

• Light QA & Process Suggestions: Conduct regular quality checks on replies and suggest operational improvements if observed (though not the primary focus).

• Bridge the Gaps: Act as a liaison between support and the rest of the org — particularly during transitions, training, and process changes.

Ideal Candidate Profile

• Background in healthcare support, nursing, or health sciences preferred. Startup experience or experience in a fast-paced, high-empathy environment is a big plus.

• Strong communicator — written, verbal, and visual (you’ll be expected to contribute to documentation and reporting).

• A true leader — not a boss. You lead from the front, not the top.

• Empathetic, bubbly, and ego-free. Your team loves you not because you’re the boss, but because you’re their champion.

• Technically confident — not necessarily an engineer, but can understand and talk through complex tools and systems.

• Organized and proactive — able to spot problems before they happen and implement simple fixes.

KPIs You'll Support

• First response time

• Time to close

• Customer satisfaction (CSAT)

You’ll help track these, discuss with the team daily, and report back to leadership.

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Staff Accountant

Employment Type: Full-time
Schedule: 8:30 AM - 5:30 PM EST
 

Responsibilities will include:

• Monthly closings and general ledger maintenance
• Monthly closing activities:  Account reconciliations, accruals, etc…
• Recording and updating financial transactions in the general ledger 
• Bank statement reconciliation: Matching bank transactions with accounting records to identify discrepancies , Cash Applications
• Accounts Payables and Corporate Credit Card program management (Ramp)
• Payroll processing: Maintaining payroll records and calculations 
• Audit assistance: Supporting external auditors with data gathering and verification 
• Compliance with GAAP: Ensuring financial records adhere to accounting standards 
• Internal communications (Email, Slack) with employees
• External communications (Email, Phone) with vendors, suppliers, contractors, and customers

Qualifications:

• Strong attention to detail
• Excellent organizational skills
• Proficiency in accounting software (Quickbooks, NetSuite, Ramp)
• Understanding of accounting principles (GAAP)
• Accounting background (education, CPA, certifications, and prior experience)
• Analytical skills to identify discrepancies and variances
• Communication skills to interact with different departments and stakeholders 
• Systems Experience:
• Quickbooks
• Netsuite (Implementation Mar'25 - July'25)
• Ramp (AP, Credit Card)
• Microsoft (Excel, PowerPoint, Word)
• Google (Sheets, Docs, Slides)

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Customer Service/Marketing Support

Job Title: Customer Service/Marketing Support

Status: Full-Time (40 hours/week) Project-Based

Schedule: 6:00 AM to 3:00 PM Philippine Standard Time | 9:00 AM to 6:00 PM AEST (Mon-Fri)

About the Client:

Our client is a thriving Australian cookie company known for its delicious, handcrafted treats. We're dedicated to providing our customers with exceptional quality and service. As we continue to grow, we're seeking a talented Virtual Assistant to support our operations and contribute to our success.

Responsibilities:

• Customer Service:
  • Respond to customer inquiries and provide excellent support via email and social media.
  • Process orders, manage order status, and handle customer requests for customizations & order tracking.
  • Prepare quotes for bulk and corporate orders.
• Administration:
  • Handle general administrative tasks as needed, such as data entry and filing.
  • Assist with ad-hoc projects and tasks.
  • Coordinating with various internal team members & warehouse
  • Booking deliveries & obtaining freight quotes/shipping options for logistics
• Marketing Support:
  • Assist with email marketing campaigns using Klaviyo.
  • Create engaging social media content.
  • Provide basic support for Shopify tasks, including product uploads and order amendments.
  • Content creation including creative writing skills
  • Social Media Knowledge.  Bring fresh, innovative ideas to the table
• Graphic Design:
  • Create basic to intermediate designs (including social media assets & website visuals) using Canva or similar tools.
  • Tackling Ad hoc graphic tasks with enthusiasm & precision

Qualifications:

• Excellent written and verbal communication skills.
• Strong customer service orientation and a friendly demeanor.
• Resolve customer enquiries through sound problem solving, decision-making, and effective communication. 
• Basic to intermediate experience with Shopify, Canva, and Microsoft Office.
• Intermediate experience with Microsoft Office (word, excel & outlook).
• Intermediate graphic design skills.
• Familiarity with email marketing tools (Klaviyo preferred).
• Ability to work independently and efficiently.
• Strong organizational and time management skills.
• Exceptional attention to detail.

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Graphic Designer (part-time)

Status: Part-time

Work Schedule: Monday – Friday, with at least partial overlap between 8:30 AM – 5:30 PM AEST

About the Client:

Our client is a well-established provider of IT, telecommunications, and web services, including website development, managed IT support, and digital marketing. As part of their creative expansion, they are seeking a Graphic Designer who can bring a fresh, artistic perspective to web and digital design projects while maintaining brand consistency.

This is a flexible, long-term remote opportunity for a talented creative with a strong portfolio and the ability to collaborate effectively with developers and internal teams.

 

Key Responsibilities:

• Create compelling visual content for websites, social media, brochures, and marketing materials

• Collaborate with the internal web development team to ensure seamless design-to-development execution

• Maintain and evolve brand consistency across all assets

• Provide creative input and design direction for internal and client projects

• Assist in designing visual elements for expos, banners, and event marketing as needed

• Proactively contribute ideas for enhancing the overall visual impact of the company’s offerings

• Manage and organize design files and project assets for easy access and future use

 

Key Requirements:

• Proven experience as a Graphic Designer, with a strong portfolio showcasing web, digital, and branding work

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) or equivalent design tools

• A strong eye for aesthetic design, layout, and detail

• Ability to interpret briefs and translate ideas into engaging visuals

• Excellent communication skills and ability to work collaboratively with developers and stakeholders

• Strong organizational skills and the ability to manage multiple design projects at once

• Experience in designing for web and digital platforms is essential

• Ability to work independently and take creative ownership of assigned tasks

 

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