In customer service online jobs, it’s inevitable to encounter intense situations, whether it's dealing with frustrated customers or addressing sensitive issues. So it’s important to hone your customer support skills to remain in control to better understand and respond when confronted with such. Importance of Emotional Awareness Emotional awareness,…
Nov
26
Nov
25
Customer service representatives (CSR) in chat support, email support, social media management, and ticketing systems should excel at written communication. This helps you convey clearer messages, which leads to better customer satisfaction and faster issue resolution. However, many customer service representatives struggle with written communication customer support skills because they…
Nov
22
Remote work has plenty of benefits, but many are still wary of the very real threat of getting exploited or scammed by employers. Due to the nature of the industry, online jobs are largely unregulated by the Department of Labor and Employment (DOLE). Thus, most remote workers have little to…
Nov
20
Returning home after years of working abroad can be a bittersweet moment for many Overseas Filipino Workers (OFWs). Yes, you can finally be with your family and loved ones again. However, this comes with the caveat of losing your higher-paying job abroad. Additionally, there are many adjustments you need to…
Nov
20
Want to improve your customer support skills to get better-paying online jobs? One key area to focus on is your verbal communication skills. Verbal skills are essential for real-time customer service, such as phone calls. They help you convey information clearly, resolve issues quickly, and build rapport with customers, ultimately…
Oct
29
Introduction Want to travel the world? You can do that as a digital nomad! Digital nomads can work from anywhere that has a strong internet connection, allowing them to travel freely while earning an income. They can be freelancers, entrepreneurs, or remote employees working in industries like IT, marketing, writing,…
Oct
22
Disclaimer: The following is meant to be a general guide and is in no way intended to be a substitute for professional or official advice. Please consult with the appropriate authorities as needed. Introduction Adulting is hard! Moving from student to working life in the Philippines entails several changes. This…
Sep
25
The rise of remote work has been a blessing for many Filipinos, especially Persons With Disabilities (PWDs). Unlike traditional jobs that subject PWDs to commuting difficulties, few support systems, and limited professional growth, remote work opens many new opportunities for them. In remote work, PWDs enjoy greater flexibility, better career development…
Sep
23
Looking for online design jobs? Well, look no further than in graphic design. Graphic design is vital to helping companies build their brand identity and effectively stand out from their competitors. Additionally, since they’re in such high demand, numerous career opportunities are available to aspiring graphic designers, including jobs in…
Sep
07
Having online jobs enables many Filipinos to earn a decent living from the comfort of their homes. This flexibility allows them to balance work with personal responsibilities, save time and money by getting rid of the commute, and access higher-paying international opportunities for career growth. However, remote work poses unique…