Introduction The demand for virtual assistants (VAs) is growing worldwide as businesses look for affordable ways to handle tasks and improve efficiency. The Philippines stands out as a top source of remote talent due to its skilled workforce, excellent English proficiency, and adaptability. While these strengths make a Filipino virtual…
Jan
06
Jan
06
Work from home jobs have forever changed work as we know it. Thanks to advances in modern technology, several jobs we thought could only be done onsite can now be done at home. That said, the rise of Artificial Intelligence (AI) threatens to render many entry-level jobs obsolete in the…
Jan
04
Introduction: The Rise of AI in the Philippine Remote Job Market Remote work is now a sought-after option in the Philippine job market. The pandemic showed that many jobs can be done from home, and workers have embraced the flexibility and benefits it provides - and they aren’t the only…
Jan
03
Introduction Updating your IDs and registrations in the Philippines on time is a great way to start the year. After all, missing deadlines can lead to penalties, delays, and difficulties accessing essential services. But which IDs and registrations need renewal - and when? Here’s a complete guide to help you…
Jan
02
Many Filipinos are earning a more stable living thanks to their online jobs. However, in today’s economy, it’s not enough to rely on one salary alone. You need to make money work for you as well. Thus, investing your money wisely can help you grow your wealth and secure your…
Dec
13
Looking to start an online career but don’t know which work from home jobs to apply for? Why not try online data entry jobs? A combination of beginner-friendly skill requirements and high demand from various industries makes this a good start for aspiring remote workers. So, which sectors are currently…
Dec
09
(PART 3 of 3 of the CSR Mini Course) Introduction: The CX Tools Shaping the Modern Customer Experience Today’s customer experience (CX) tools are changing how businesses connect with customers, making interactions smoother, more personalized, and more efficient. From AI chatbots to smart CRM systems, these tools are boosting customer…
Nov
29
(PART 2 of 3 of the CSR Mini Course) As you develop your customer support skills from the previous module, you can explore useful strategies to complement your skills and enhance your career prospects. The following strategies will help you go beyond just handling customer issues to building lasting relationships,…
Nov
28
(PART 1 of 3 of the CSR Mini Course) Providing great customer service is more important than ever. Whether it’s resolving issues quickly or offering personalized solutions, effective customer support strengthens relationships and encourages repeat purchases. Businesses know that keeping customers happy is key, and they’re willing to pay well…
Nov
27
As a customer service representative, it's important to identify the CX skills that businesses pay top dollar for if you want to boost your career. However, with so many training programs available, how do you choose the right one for your needs? To help you make the best decision, consider…