As you develop your customer support skills from the previous module, you can explore useful strategies to complement your skills and enhance your career prospects. The following strategies will help…
Providing great customer service is more important than ever. Whether it’s resolving issues quickly or offering personalized solutions, effective customer support strengthens relationships and encourages repeat purchases. Businesses know that…
As a customer service representative, it's important to identify the CX skills that businesses pay top dollar for if you want to boost your career. However, with so many training…
In customer service online jobs, it’s inevitable to encounter intense situations, whether it's dealing with frustrated customers or addressing sensitive issues. So it’s important to hone your customer support skills…
Customer service representatives (CSR) in chat support, email support, social media management, and ticketing systems should excel at written communication. This helps you convey clearer messages, which leads to better…
Remote work has plenty of benefits, but many are still wary of the very real threat of getting exploited or scammed by employers. Due to the nature of the industry,…
Returning home after years of working abroad can be a bittersweet moment for many Overseas Filipino Workers (OFWs). Yes, you can finally be with your family and loved ones again.…
Want to improve your customer support skills to get better-paying online jobs? One key area to focus on is your verbal communication skills. Verbal skills are essential for real-time customer…